Shipping policy
We aim to personalize and dispatch your order to you as quickly as possible, we often send out deliveries the 0-1 days.
Free US Standard Delivery, please allow 1-2 business days to arrive.
TRACKING YOUR ORDER
Once your order has been packed and has left our warehouse, you will receive an email with all of your tracking details.
Please note it can take up to 24 hours for the tracking details to reach your inbox, once it has left our warehouse.
If you believe your order has been delayed or you have not received your tracking details within 48hours, please contact our Customer Care team via our Contact Us page so we can lodge an enquiry for you.
Please be aware we are not liable for any lost or stolen packages, once your order has been delivered to the given address.
INCORRECT ADDRESS
If there is an error with your address, please contact us through our Contact Us page and we will endeavour to amend it. However due the fast processing times of our online warehouse this is not guaranteed.
We do not accept any liability for incorrect addresses, however will always try to accommodate amends where we can. To avoid disappointment, please make sure you check your delivery address carefully.
INCOMPLETE ORDER
There may be rare instances when items purchased are sold out/unavailable on the same day of purchase. When this happens, the remainder of your order will still be dispatched and a refund will be processed on your behaf.
Any issues place contact us using the contact box and we will be happy to assist you.
Free US Standard Delivery, please allow 1-2 business days to arrive.
TRACKING YOUR ORDER
Once your order has been packed and has left our warehouse, you will receive an email with all of your tracking details.
Please note it can take up to 24 hours for the tracking details to reach your inbox, once it has left our warehouse.
If you believe your order has been delayed or you have not received your tracking details within 48hours, please contact our Customer Care team via our Contact Us page so we can lodge an enquiry for you.
Please be aware we are not liable for any lost or stolen packages, once your order has been delivered to the given address.
INCORRECT ADDRESS
If there is an error with your address, please contact us through our Contact Us page and we will endeavour to amend it. However due the fast processing times of our online warehouse this is not guaranteed.
We do not accept any liability for incorrect addresses, however will always try to accommodate amends where we can. To avoid disappointment, please make sure you check your delivery address carefully.
INCOMPLETE ORDER
There may be rare instances when items purchased are sold out/unavailable on the same day of purchase. When this happens, the remainder of your order will still be dispatched and a refund will be processed on your behaf.
Any issues place contact us using the contact box and we will be happy to assist you.